IzzyB
V.I.P. Member
The TMs is probably my biggest complaint overall. Especially in food service. Next biggest complaint would be reducing capacity on days that are still fairly busy. I feel the waits are fairly high at Universal compared to other parks and that they really have no intentions to lower them. Whether it be restaurant short staffed or rides not operating at full capacity. I just don't know how in a years time they hire enough to staff a whole other park if they can't properly staff their now parks.Just came back from my first visit in a few months…I gotta say, this thread kind of documents death by 1,000 cuts but going there more sporadically really amplifies things. I do still empathize with Universal and Comcast as a business but they really do not do a single thing better than Disney besides make thrill rides. Parking is still a disaster, the TMs (outside of the bartenders who are all fantastic) seem a lot more miserable than usual, ride wait times are wildly inaccurate to the point that they may as well not even exist, and there were several downtime/reduced capacity issues we noticed throughout the day.
Still a fun time, I can’t lie…but a lot of concerns in this thread are pretty valid. I’m cautiously curious to see how staffing/service quality looks after Epic.
And this gets to my above point about capacity. They don't seem to want to lower wait times. Shows in large theaters would help a ton but they shuttered 3 of their 4 large theaters shows which are meant to eat people lowering waits.My brain automatically thinks of the empty rotting theatre venues (FFL, Sinbad & Toon) all 3 of which would help decrease waittimes on busy days if they had active shows
I've seen talent from USH go on to Disney+ (HSM series), Power Rangers (1 to it, another from it), even Broadway. Then of course the Waterworld cast takes pride in their screen credits, so there is some acknowledgement