After reading all the pages of this debate, setting the communication issue aside, which is a genuine complaint, I think what troubles me most about this debate is the overall entitlement of people in this thread. People who want the option for express aren't losing anything at all. You can absolutely have express every night if you want, but you simply have to pay more for it, and that's really what most people are upset about. I would feel more sympathetic to the people complaining if it didn't boil down to, "I am upset that I can no longer experience this event the way I feel I should be able to at a cheaper price." Regardless of the reason whether it's affordability or unwillingness to pay, that is the core argument being made in totality. Even IU's article can be summarized as the same thing (Sorry, Bryan).
That also underscores the hypocrisy of the position. "It's too hard to see the event in a single night, and therefore I need express." That option is still available to you. The price of two nights of express plus a Rush of Fear is still equal to unlimited Rush of Fear, which is all you would need to see the event at a leisurely pace. People just can't skip the lines every night anymore, so they see that as reduced value to them, even if that's more than they really need. I don't consider this a "cheat code" because obviously one should extract maximum value from something, but you also aren't entitled to that thing indefinitely. For all the claims of loyalty (and I've been going to HHN on both coasts as long as anyone here), it's pretty well known that loyal theme park customers don't drive nearly as much revenue as people who come once; they tend to be less profitable, and that's been evident at Disneyland for years. Express is a pure profit driver, and food, beverage, and merch are not. Giving away express for less money has not been in Universal's interest for almost a decade at this point. Even with the absurd margins at HHN, you probably need to spend at least $400 on those things to equal a single Express pass, and I just strongly doubt anyone is spending $400 every night they go, and if you are, you're not the kind of person who's complaining about unlimited express being removed. This is doubly ironic as express unquestionably makes the event worse for everyone overall, and the most passionate and outspoken fans are likely the largest overusers because they are the ones who know about the passes and will wait in line for it.
This is in no way a defense of Universal constantly raising prices. I'm not defending a corporation for trying to maximize profit, but on the other hand, their hands are tied, and I'd be asking the same question of "Why should some people pay less for the same experience?" and I can't blame them for asking that. I personally have my doubts this will even make the lines better because if they were allegedly only selling a few thousand passes anyway, so it's likely pretty irrelevant at the end of the day.
It just staggers me that people are complaining about a premium product inside of a premium product. This is not oxygen; it is an entertainment product, and as such, you must accept the limitations being offered, and if you don't like it, vote with your wallet. Saying, "Universal doesn't want my money!" is simply not the threat that people think it is.