I will not stand for this kind of disrespect to a ride operator.
She did not lie to you. After an E-Stop, the RVs can't resume the profile. It will not spin until it hits the "profile start" pucks in Scene 1. It's a fail safe. Even after this, the E-Stop may cause a fault in the RV that might not reset easily, and may require maintenance to fight with it.
Please, know what you're talking about before calling somebody a liar.