It's not that there are two animatronics down - it's that both animatronics involved in a pivotal scene of the attraction are both down simultaneously. I wouldn't be calling for a closure if the Baby Stego was missing and one of the Hadrosaurs was kaput, though that would also be frustratingly awful show. If you have both Hardrosaurs missing, all you have to go on is the frenzied narration to justify why the rest of the ride happens. It's unacceptable.