Re: upgrades/downgrades on multi night tickets
"They wouldn't do it over the regular guest line, had to transfer me to a ticketing specialist. But from my time in guest services as long as your ticket was unused you can upgrade or downgrade as much as you want. Once you use it then there are qualifiers. For example if you have a rush and go on a Saturday after the first weekend, you can only upgrade to Ultimate"
FWIW - that's always been the deal in recent years. I wanna say 2019 (maybe 2021?) was when they introduced the "ROF to Ultimate" qualifier. Beforehand, they just let you upgrade all willy-nilly.
So did they let the person upgrade despite the "Sell Out"?