Had one of the best surprise experiences that I’ve ever had at HHN. We had gotten in line for the Terrifier last night and after not moving very far for about 30 minutes in what was supposed to be a 90 minute line. I looked in the app to find that it had become 120 minute line with that we got out of line feeling fairly defeated.
Decided that we were going to do Grave of Flesh, and as we were entering the line, there was a RIP tour guide standing there who stopped us from going into line and asked if we wanted a mini RIP tour. Confused, we said yes. He took us to the RIP entrance, gave us the rundown of the house and took us straight to the front of the line. Was a really awesome surprise and delight customer experience touch that I didn’t realize that they did.
Another thing that came up in our group last night was the deathly afraid necklaces. We’ve got a friend in our group that comes with us for the houses, but really can’t enjoy the scare zones. She has bad anxiety and the non-linear nature of them makes them hard for her as she can’t prepare for the scares by watching the walk through and memorizing the houses. This results in her being a sidewalk dweller trying to avoid them and we call our working girl, but I digress.
There’s a lot of chatter online about these necklaces somehow ruining the event. But we honestly had some of the most fun that we’ve ever had in the scare zones. All of the scare actors were coming up with really fun ways to involve her without actually scaring her.
In the cat scare zone, one of the kid actors at the beginning taunted her like a schoolyard bully with “Scaredy-cat, Scaredy-cat!” We had a chainsaw character stop, rooster their head to the side and give her an are you kidding me with this look. In the toxic 20s zone we had a scare actor come up to her, realize she had the necklace, give her a sarcastic thumbs down and then do a quick about face and walk away.
We had a ton of fun, just waiting for what next funny interaction we would have with the scare actors. So while I understand the knee-jerk reaction to change. I think this is only a benefit to the event.