Just because this is still ongoing I thought I'd pitch in a unique perspective -
I've been attending this event for quite some time. In all the years I've been going I've never once purchased Express. Being an Orlando local, I'm at liberty to come and go to the event based entirely around convenience and guesstimates on whether a night will be busy or not. I've guided many groups coming in from out of town on attendance, strategy, where or not to get express, stay and scream... the works.
In the past 5 years (maybe even longer), even with park knowledge, arrival times, picking a date light on attendance, and using every single strategy available, lines have become unbearable at the event to the point where this is the make or break year for me on continued attendence. If it's as bad as last year with the changes, I think I'm a one night RIP guy now.
The current way lines are done, particularly with non-stop disruptions from express, is fundamentally broken. People in regular lines experience it, people who normally buy express are recoiling in horror at the very thought of having to experience it - it's a disaster.
I have no idea if this will help or fix it, but Universal has to do something.