Honestly, I can’t blame new guests (and literally most guests) for not getting the game. I still see the ride as a conceptual bad idea that should had never happened, yeah yeah (no, I don’t want a rollercoaster either lol). But as it stands now, the ride’s real problem other than making people put on a AR headset is the abysmal pre-show. It is the most un engaging, tepid, bewildering pre-show I have ever seen.
It is a terrible idea to have a pre-show like this with zero dialogue. The pre-show is a glorified power point presentation with Lakitu gibberish. The preshow is so bad that they need a ride attendant in both rooms to explain what the hell is going on (most people are on their phones, lol). Incredibly vague story elements even though the queue and the ride itself heavily imply the entire race is a “setup” for Mario & Friends (brilliant idea btw!) Like, not having basically any of the characters you’re going to see on the ride interact with you during the pre-show is such a bizarre call. And I was wondering, maybe it was some kind of Nintendo mandate to not have characters talking, but Toadstool Cafe, Yoshi Adventure, and Minecart Madness say otherwise (Minecart also has a horrid preshow but its because of bad placement).
Even the room (second room) we’re in is odd. Like, what is that room even supposed to be? Why are there Mii costumes that are more interesting to look at behind us??? Why did they make it Mii costumes in the first place?? (due to when this ride was made, there was no Daisy Mii costume yet so…she doesn’t have one in the room. Another strange design choice, made even stranger by attendants sometimes bringing that up in the pre-show, meaning that they’re all self-aware of the odd design).
The pre-show heavily contributes to this ride feeling like a giant, glorified Round1/Dave & Busters arcade game. I don’t understand what Nintendo and Universal were thinking here.
Maybe one of the reasons they designed it this way is that they couldn’t figure out a way to incorporate the AR headset as a diegetic element within the world of the ride. So they just went like, “Screw, make it a glorified tutorial screen since its a video game, get it?” lol.