Oh I know their business model sucks. It was similar to Darden when I worked there I knew they would implode at some point, because their business model and practices were just not good. Darden finally imploded. But it seems it is taking Disney a very very very long time to implode. It just seems people keep going there with blinders on. I try to get families with older kids to go to Universal, but it just never seems to work. So until I actually see it happen, I am not going to believe it is happening.
I have a set of friend their youngest is 6 and they still won't try Universal out. Then when I do get people to try they always say, it is not as good as Disney. I don't know. Disney brainwashes people or something lol But then I do see the other people's points. The HP areas are really nicely themed, but there are other parts of Universal that are lacking in the theme department and sometimes on the cheesy side like the games over in IOA between heros and JP. So I get some of the complaints. I also understand for families that have 1 young kid. I am there now, and it bites. There is barely anything my 1 year old can go on and she is no longer a lap baby. So either we leave her home or she just rides around in the stroller and walks in lines for rides she will never go on. My 5 yo likes the park, but the something goes wrong in every ride starts to wear on her and it gets a little scary at times. I think their 3rd park needs to fix this. They need a park that mixes thrills with family rides that have no height restriction and some family coasters with low height restrictions. Not kiddie coasters, family ones. Some 38", 40", 42" inch coasters. Universal will not over take Disney if they do not make their parks a little more well rounded. Don't gear it to under 5 crowd, that is Disney thing, but if they could get 5 rides in every park that the whole family could go on, I think they would pull in more mix-aged families. Families with older and younger kids is the crowd I think Universal needs to get. Because waiting until your last kid is 5 to be able to enjoy a park kind of bites.