Every time I've gone to Uni in the past few months, all of the employees genuinely looked happy to be working. They have fun while working and that makes the experience at the parks much better. I've seen TMs go the extra mile for guests when they don't have to. Everyone is so friendly. They are definitely up there, if not equal, with Disney's customer service. The change in employee moral and customer service in the past few years has definitely been noticeable.