Six Flags Fright Fest 2024 (Magic Mountain)

[Jerroddragon]

Got an email back from going to guest services on the 13th

Basically they said thanks for the feedback, I even asked to be called back and even called the customer service and they said they made a note to call me back

But just got an email. So yeah

 

[Jake S]

Woof. That’s disappointing to hear.

Back when I was in college I wrote a very critical piece about Magic Mountain on a blog I can’t even recall the name of (not one with much readership). On my way to class one morning, I got a phone call from the park president to, essentially, hear what I had to say and ask for feedback.

My point being that there has certainly been a time in the parks recent (ish) history that indicated they could deal with criticism, even when it was (probably) not totally fair. So it’s a bummer that they’re not better responding to, frankly, pretty mild and measured criticism.