Again, playing devil's advocate, so it's in Times Square. It's pretty damn easy to get lost in the shuffle there. It's a lot easier to get recognized or for people to think of you as an option at CityWalk where you only have so many food options.
The location was in the heart of Times Square, with a giant billboard above the place, and lots of marketing. Hell, The Rock was even at the grand opening to create buzz. I don't think they got lost in the shuffle. It would have been an easy win, but it wasn't. If it's not going to work in the tourist central of NYC, at the height of it's popularity, it's not going to work now.
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